Telephone enquiries with the Zentralruf der Autoversicherer

With more than a million calls per year, the Zentralruf der Autoversicherer is a familiar and experienced contact point when it comes to identifying the third party liability insurance for vehicle damages. The call centre can be reached 24 hours a day, 365 days a year under the toll free service number 0800 250 260 0.

The following information is required in order to receive information about third-party liability insurance via a telephone call:

  • The License plate of the respective opposing party to the accident
  • The date the damage took place 
  • The Country in which the accident happened

All enquiries to the Zentralruf der Autoversicherer are accepted and processed by experienced and professionally trained service employees. For more than 95% of the enquiries, information on opposing party's vehicle liability insurance can be provided during the initial phone call.

The Zentralruf der Autoversicherer also assists with accidents that take place in European countries - quickly and reliably. The Zentralruf der Autoversicherer can be reached from abroad under the number +49 40 300 330 300 from Monday to Friday, 8 am to 8 pm.

In the event of accidents abroad, you can also make use of the online information service provided by the Zentralruf der Autoversicherer.

The direct channel to the Zentralruf der Autoversicherer

  • Tel. 0800 25 026 00
     (toll free service number)
    24 hours/day


  • Tel. +49 40 300 330 300
    (from abroad)
    Monday to Friday
    8 a.m. to 8 p.m.

Contact

Svenja Rocklage
Head of Productmanagement

Information sheet Zentralruf der Autoversicherer

You can order a free information sheet on the  Zentralruf der Autoversicherer (Central call centre of automotive insurers) here. Please let us know by e-mail at info@gdv-dl.de if you would like to order larger quantities.

Information sheet Zentralruf der Autoversicherer

You can order a free information sheet on the  Zentralruf der Autoversicherer (Central call centre of automotive insurers) here. Please let us know by e-mail at info@gdv-dl.de if you would like to order larger quantities.

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  • Information sheet Zentralruf der Autoversicherer

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