Data protection

The protection of your private sphere when processing personal data is an important matter for us. We only process personal data collected during your visit to our web sites in accordance with valid legal provisions. Our websites may contain links to other websites to which this data protection declaration does not apply.

We guarantee the observance of the following principles:Openness with regard to the collection and processing of personal data

When you visit our websites, as a standard our web servers save the name of your Internet service provider, the website from which you are visiting us, the websites of ours that you visit, as well as the date and the duration of the visit. We use cookies in order to trace preferences of visitors and to be able to optimally design the websites. When we transmit a cookie, you are informed and have the opportunity to object to the transmission. Beyond this, personal data is only saved when you have consented to this.

Earmarking the usage and forwarding of personal dataYour personal data is only used for the purpose for which you have provided for this data or for the usage and forwarding of which you have provided your consent. Collection or transmission of personal data to government institutions and authorities takes place only in the context of mandatory national legal regulations. We pledge our employees to secrecy.

Right to informationUpon request, we will inform you in writing as quickly as possible whether and which of your personal data we have saved. If, despite our efforts with regard to data accuracy and up-to-dateness, incorrect information has been saved, we will correct this information at your request.

We employ technical and organisational security measures aimed at protecting the data administered by us against random or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures, for example, data encoding, are continuously improved in keeping with technological developments.

Should you have any questions concerning the processing of your personal data, you can address these to our data protection officer, Mr Marc Althaus or Mr Conny Langkam, who are also available in the event of requests for information, suggestions or complaints. You can reach the data protection officers at datenschutz(at) or at the following mail address:

GDV Dienstleistungs-GmbH
Glockengießerwall 1
20095 Hamburg

Data protection monitoring in Germany
The German Data Protection Act (BDSG) provides the individual citizen with various possibilities for checking dealings with his/her personal data himself through information and notification and to influence this through the correction, deletion and blocking of data. In addition to internal data protection monitoring by the company data protection officers, the act provides for monitoring instances meant to assist affected parties with respect to their rights. For GDV Dienstleistungs-GmbH, the Hamburg data protection officer is responsible as a supervisory authority of the Free and Hanseatic City of Hamburg. To the extent that we are active as a German information provider in the form of our Zentralruf der Autoversicherer (Central call centre of automotive insurers) service, the Federal Commissioner for Data Protection is responsible as a supervisory authority.

Usage of Google Maps
We use the map service of Google Inc. ("Google") at our website to provide an interactive map. Due to the usage of Google Maps, information regarding your use of this website, including your IP address, is transmitted to a server of Google in the USA, where the information is then stored. Google has pledged to observe the level of data protection applicable within the EU, but the transmission of data to the USA nonetheless involves risks in terms of data privacy law, which is why the possibility exists to deactivate the Google Maps service and thus prevent the data transfer to Google: To this purpose deactivate JavaScript in your browser. However, we remind you that you will not be able to use the map display in this case.

Use of Microsoft Bing Maps
The map service Microsoft Bing Maps is incorporated into our website User data (e.g. IP addresses) may be transmitted to Microsoft servers when interacting with the map function. With regard to this, please note the data protection provisions of Microsoft under Because the transmission of data to the USA involves risks, it is possible to deactivate the Bing Maps service and prevent any transfer of data to Microsoft: To this purpose deactivate JavaScript in your browser. However, we remind you that you will not be able to use the map display in this case.

The website uses the open source software PIWIK to analyse usage and improve the offering. The data collected by PIWIK (incl. abbreviated IP address, time, called up page, browser used, etc.) are stored in a database. The analyses generated by PIWIK are completely anonymous and cannot be used for the identification of individual persons. No linking of the data saved by PIWIK with other data sources or data entered voluntarily by you at the website or forwarding to third parties takes place. By using this website you declare your consent to the usage of this data in manner indicated above.

Objection to the recording of data
You can decide here whether a unique web analysis cookie may be placed in your browser in order to allow the operator of the website to record and analyse various statistical data.
If you decide to decline, click the following link in order to place the Piwik deactivation cookie in your browser.

Piwik deactivation cookie